MATERIAL MATTERS
Thursday, November 5
1 to 2:30 pm | Virtual
Building materials have been shaped by geology, environment, labor, craft, and time.
Material Matters is an interdisciplinary series exploring the knowledge, imagination, and histories embodied in the materials that make our buildings, landscapes, and cities.
BUILDING VALUES
H.C. Muddox Core Values guide our behavior and our business. The test of a company’s values is not what is written or said, but by the actions and decisions made every day.
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INTEGRITYIntegrity is consistent behavior that is genuine, truthful and forthright. BELIEF BEHAVIORS
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SAFETYSafety is an environment in which people take uncompromising responsibility to protect themselves and others. BELIEF BEHAVIORS
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RESPECTRespect is recognizing each person, their contribution and perspective. BELIEF BEHAVIORS – Appreciate each person’s role – Communicate in a sincere manner |
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CUSTOMER FOCUSOur customers’ success promotes our success.
BELIEF BEHAVIORS – Be leaders in our markets, products and industry
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QUALITYQuality is performance that meets or exceeds expectations and industry standards.
BELIEF BEHAVIORS – Train and communicate
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INNOVATIONInnovation is forward thinking that results in creative ideas that position our organization for success.
BELIEF – Necessary to succeed
BEHAVIORS – Encourage and welcome all ideas
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FINANCIAL SUCCESSFinancial success is assurance of the profitability and stability of the organization.
BELIEF – Everybody is a stake holder
BEHAVIORS – Measure and recognize a dedicated workforce
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INTEGRITY
Integrity is consistent behavior that is genuine, truthful and forthright.
BELIEF
– Fairness
– Open and Honest Communication
– Accountability
– Accessibility
BEHAVIORS
– Honoring your commitment
– Take responsibility for your behavior
– Being a good listener / open minded
– Open-door environment
– Address difficult situations in a timely manner
– Base decisions on understanding of all available facts and circumstances
SAFETY
Safety is an environment in which people take uncompromising responsibility to protect themselves and others.
BELIEF
– Zero accidents is attainable
– We are responsible for each others well being
– Safety promotes good morale and employee commitment
– Resources must be committed to safety
– Housekeeping is critically important
BEHAVIORS
– Communicating the importance of safety is a top priority
– Teach people how to work safely
– Lead by example
– Open-door environment
– Each person has the responsibility to take action to correct unsafe behavior or condition
– Everyone participates in improving our safety programs
– Recognize and reward good safety behavior
RESPECT
Respect is recognizing each person, their contribution and perspective.
BELIEF
– Respect is the foundation of our relationships
– Each individual’s actions influence ongoing respect
– Respect is reciprocal
BEHAVIORS
– Appreciate each person’s role – Communicate in a sincere manner
– Listen to people with an open mind
– Have a genuine interest in people’s success
– Recognize accomplishments
– Respect our work environment and company assets
CUSTOMER FOCUS
Our customers’ success promotes our success.
BELIEF
– Every employee plays a role in our customers’ success
– Each customer has unique needs
– Build long-term relationships
BEHAVIORS
– Be leaders in our markets, products and industry
– Never take our customers for granted
– Understand and respond to customer needs
– Provide solutions to solve customer issues
– Meet our commitments
– Express appreciation for their business
QUALITY
Quality is performance that meets or exceeds expectations and industry standards.
BELIEF
– Applies to all aspects of our business
– Enhance our value to our customers and our people
– Differentiates us from competitors
– Contributes to long-term success
– Attracts quality people
BAHAVIORS
– Train and communicate
– Measure to ensure that standards are met
– Identify and address the cause of the issue
– Be responsive to feedback
– Direct resources to support quality
INNOVATION
Innovation is forward thinking that results in creative ideas that position our organization for success.
BELIEF
– Necessary to succeed
– Everyone is capable of a creative idea
– Risk is inherent in creativity
– Balance free-thinking with practicality
– Requires investment of resources
BEHAVIORS
– Encourage and welcome all ideas
– Objective analysis prior to investment
– Provide feedback on all ideas
– Recognize and reward successful innovation
FINANCIAL SUCCESS
Financial success is assurance of the profitability and stability of the organization.
BELIEF
– Everybody is a stake holder
– Everyone influences financial success
– Everyone benefits from financial success
– Provides opportunities for our people
– Enables growth
– Attracts and retains quality people and partnerships
– Benefits our communities
BEHAVIORS
– Measure and recognize a dedicated workforce
– Communicate business conditions
– Maximize efficiencies without compromising safety and quality
– Reinvest in the company
– Support community organizations and activities







